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The initial appointment is a 90 minute evaluation. It includes an initial conference regarding your concerns, testing and evaluation of those concerns, and a discussion of results and recommendations. Therapy, consultation or conference appointments are scheduled in either 30 or 60 minute sessions.

Fast ForWord programs take place in our monitored computer lab or monitored as a web-based program that can be used on your computer at home. The program requires one or two hours each day, five days a week for 6-8 weeks, depending on the program. Pre and post testing is recommended for further treatment planning.

Appointment times are available between 9 am and 5 pm, except between 12 pm and 1 pm,  Monday through Thursday. We do everything we can to accommodate your schedule, but please be advised that late afternoon slots are in the highest demand. To schedule an appointment please email sheridanwenzel@speechexcellence.com.

Progress and Reporting
A full report is generated after the initial evaluation and mailed to you, the referring physician and/or any other provider at your request.
Progress notes are made at every session and a full report generated approximately every three months or after 24 half-hour sessions.
Discharge goals are based on mastery of the skills set forth in the evaluation report, usually 90% accuracy over two or three consecutive sessions and/or age-appropriate scores on standardized tests.

Please call our office or email sheridanwenzel@speechexcellence.com to inquire about our fees and our various payment plans including our discount package plan and Care Credit.


As a fee-for-service provider we are considered "out of network" for most insurance companies. We work with Vocational Rehabilitation and the VA. 
Insurance coverage for speech pathology services is often very limited and based on medical necessity (for example: recovering from an illness, accident or injury). We will provide you with the necessary information for you to file your insurance claims, however we cannot guarantee that insurance will cover speech services in your particular case. If you are planning to file, please check with your insurance provider to see if, and at what levels, speech and language therapy is covered by your policy. Ask if they require pre-authorization or referral. Ask if you have out-of-network benefits and if your deductible has been met.Your insurance may reimburse you a portion of your fees. 

Regardless of your insurance plans, payment is expected in full at the time of service. 

Cancellation Policy and Missed Appointments
Appointments may be cancelled 24 hours in advance without incurring a charge. Appointments cancelled less than 24 hours in advance will be charged the half of the session fee; this charge will be waived if you reschedule and attend the appointment within 8 calendar days of the original appointment time. 

Missed appointments will be charged in full.